Frequently Asked Questions

We don't charge for estimates/consultations. We believe in transparency & excellent customer service, happy to provide them at no additional charge.

Yes, a deposit is required to secure the date for the event. We require a minimum deposit to be made at the time of finalizing the booking, this deposit is to ensure that we can reserve the date for you and begin the preparations for the event.

No, there are no additional charges for the setup and dismantling of equipment. We include the setup and breakdown of our equipment as part of our overall service.

We welcome your preferences & restrictions for music selection. We'll create a customized playlist for your event & take your preferred/restricted songs into account.

Yes, we take special requests & songs but prioritize agreed upon requirements first. We work with you to ensure a successful event.

Yes, we provide a contract outlining our services & responsibilities. A signed contract is required before any event. We can provide a copy for review & discuss any specific requests before signing.

Yes, we do provide services for both the ceremony and the reception, but they will be charged as separate events on the finalized invoice for transparency and to ensure that the specific requirements of each event are met.

Yes, we are currently insured and take the necessary precautions to protect ourselves, our equipment and our clients in case of any unexpected events.